Choose GIO for car insurance, home insurance, contents insurance, business insurance and more.

Our Customer Service Charter

Online Payments

  • Workers Compensation cannot be paid online.
  • To fast track your payment, use the checklist below.
Payment Details Description
Pay online with your credit card

Technical requirements. You need:

Accepted cards
  • Visa
  • Mastercard
  • AMEX
Security Our system is protected by:
  • 128-bit encryption security layer
  • Secured GIO computer network
  • Confirmation of payment by email to you
Availability
  • 24 hours a day - 7 days a week
Payment processing
  • Enter payment details and submit
  • Confirmation payment receipt number provided on screen
  • Email confirmation sent to your email address

Payment Checklist

Item Required Details
Information you need to provide
  • Your valid Policy Payment Reference Number
  • Your credit card number and expiry date
  • An email address
CTP Green Slips
  • If your vehicle is not currently registered in NSW, a receipted Green Slip is required by the Roads and Traffic Authority at the time of registration. This is not a requirement if your vehicle is currently registered in NSW.
  • After paying online your Green Slip will be sent to you by mail
  • Allow 5 working days for delivery

Next Steps