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Our Workers Compensation Customer Service Charter (PDF)

Workers Compensation in NSW

This material has been developed to give you a greater understanding of workers compensation in New South Wales and the services GIO provides.

Topic Description
Information for employers Workers compensation information for employers, including:
  • Services for employers
  • Applying for a workers compensation policy
  • Certificates of Currency
  • Wage audits
  • Premium Payment Options
  • Payment Methods
Employer responsibilities Detailed information on:
  • Making workplaces safe
  • If an injury occurs
  • Early notification of injuries
Workers compensation claims GIO claim management process, including an explanation of the types of claims that may occur.
Services for injured workers Services available for injured workers who are covered by GIO workers compensation policies.

Next Steps

  • Get a quote
  • NSW customers, apply for cover online
  • Obtain a Certificate of Currency online. If not registered, please call 13 10 10 to use this service
  • Call us on 13 10 10 Monday to Friday between 8.30am and 5.30pm EST for further information.
  • Find out more about your workers compensation responsibilities in NSW at the WorkCover NSW website.