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Make a Claim - CTP Insurance NSW

Call us on 1800 795 277 to make a claim for personal injury. Depending on your circumstances, you will need to submit either an Accident Notification Form or a Personal Injury Claim form. Our helpful Claims Lodgement Consultants can walk you through the process and assist you with completion of the appropriate form.

If you hold GIO CTP Insurance and are involved in an accident and are considered to be at fault, you may need to complete a Notice of Accident Report form if a claim for personal injury is made against you.

For a step by step guide to assist you with making a CTP claim, you can view our Personal Injury Claim Pack. You can also visit the Motor Accident Authority web site for further information.

You will need Adobe Acrobat to view the PDF forms on this page. If you don't have Acrobat Reader, you can download it free of charge from the Adobe web site.

Claims Details
Telephone 1800 795 277 During standard business hours to discuss your claim with one of our Claims Lodgement Consultants
Download the appropriate form and post to us

Which form do you need?

If you were not at fault in the accident
To claim up to $5000 medical expenses and past loss of earnings in the first 6 months after the motor vehicle accident, complete the Accident Notification Form available from www.maa.nsw.gov.au the Motor Accidents Authority web site. This form needs to be lodged within 28 days of the accident.

If you wish to make a claim for expenses in excess of $5000.00 or you think you will incur losses for more than 6 months, complete the Personal Injury Claim Form available from www.maa.nsw.gov.au the Motor Accidents Authority web site. This form needs to be lodge within 6 months of the accident.

If you were at fault in the accident
To claim up to $5000 medical expenses and past loss of earnings in the first 6 months after the motor vehicle accident, complete the Accident Notification Form available from www.maa.nsw.gov.au the Motor Accidents Authority web site. This form needs to be lodged within 28 days of the accident.

PLEASE COMPLETE ANY OF THESE FORMS IN BLACK PEN AND SEND TO:
GIO
CTP Claims,
GPO Box 4091,
Sydney NSW 2001

To enquiry about an existing claim If you've already lodged a claim, you can call us on 1800 795 277 during standard business hours Monday to Friday.

Motor Vehicle Insurance Product Disclosure Statement

 

Please read the Product Disclosure Statement before you make any decision regarding this product. Motor Vehicle Insurance is issued by GIO General Limited ABN 22 002 861 583.