Complaints
We are committed to providing outstanding customer service, products and facilities. If you believe that we have not delivered in any one particular area we would love to hear your comments.
Complaints are an important part of maintaining and improving our standards. If you have any complaints regarding service or products, please contact us so we can resolve the problem.
To send a complaint use one of the following methods.
| Contact Method | Description |
|---|---|
| Lodge a form |
Use the Customer Relations form to lodge your complaint. |
| Phone |
Ring our toll free number 1800 689 762. |
| Fax |
Fax us on 1300 767 337. |
|
You can also print the Customer Relations Form and send post-free to the following address:
Suncorp If you require assistance with completing the form, our staff will be more than happy to help. |