Contact Us

General enquiries

Call us: 13 10 10
(within Australia)

Call us: +61 3 8650 4196
(from overseas)

Monday to Friday 7am – 9pm
Weekends 8am – 6pm
View public holiday times

By post:
Reply paid 3999
Sydney NSW 2001

By email:
General enquiry form

Claims

For personal insurance, commercial property and commercial motor vehicle claims:

Call us: 13 14 46

 

 

By post:
Personal insurance claims:
Locked Bag 31446
Brisbane, QLD 4001

Commercial property and commercial motor vehicle claims:
GPO Box 346
(IPC: 2CI288)
Sydney, NSW 2001

Download from App Store     Download from google play

Internal Dispute Resolution – Personal Insurance

Complaints

Call us: 1300 264 094

By post:
Internal Dispute Resolution, GIO
PO Box 14180,
Melbourne City Mail Centre
Victoria, 8001

By email:
idr@gio.com.au

Insurance

Personal Insurance
Call us: 13 10 10
Fax: 1300 724 872
+61 3 8650 4552

By post:
Reply Paid 9835
Your Capital City, State,
Postcode

CTP Insurance
Call us:  13 10 10

By post:
Reply Paid 4091
Your Capital City, State,
Postcode
    
By email:
CTP enquiry form

Business Insurance
Call us: 1800 036 837

By post:
GPO Box 9884
Your Capital City, State,
Postcode

By email:
Business Insurance enquiry form
Get a quote on Business Insurance

Insurance Fraud Hotline
Call us: 1300 881 725

By post:
Locked Bag 32524
Brisbane, QLD, 4001

By email:
Insurance Fraud


Workers Compensation

NSW
Call us: 13 10 10

 

Feedback & Complaints

By post:
GPO Box 1464
Sydney, NSW 2001

 

By email:
wc.complaints@suncorp.com.au

WA
Call us: 13 10 10

 

Feedback & Complaints

By post:
GPO Box B50
Perth, WA 6838

 

By email:
workerscompcomplaints@gio.com.au

ACT
Call us: 13 10 10

 

Feedback & Complaints

By post:
PO Box 52
Woden, ACT 2606


By email:
workerscompcomplaints@gio.com.au

TAS
Call us: 13 10 10

 

Feedback & Complaints

By post:
GPO Box 509
Hobart, TAS 7001

By email:
workerscompcomplaints@gio.com.au

NT
Call us: 13 10 10

 

Feedback & Complaints

By post:
GPO Box 377
Darwin, NT 0801

By email:
workerscompcomplaints@gio.com.au