GIO is proud to be a signatory to the Motor Vehicle Insurance and Repair Industry Code of Conduct.
We place a strong emphasis on our relationship with Repairers and promote high standards of honesty, integrity and good faith in our dealings with both Repairers and our customers.
Together with Repairers, we are in the business of putting our customers back on the road as soon as possible after an accident and providing:
We welcome you to the GIO Repairer Site and hope that you find the information useful in assisting you in your dealings with us.
|Our Recommended Repairer Scheme||Structure of our Recommended Repairer Scheme|
|Register to become a Recommended Repairer||Details on how you can register your interest|
|Payment terms||Our payment terms|
|Repairer Dispute Resolution Processes||Overview of the dispute resolution processes available to you|
|Repair Dispute Resolution||2 day process for repair disputes that arise prior to the completion of repairs|
|Dispute Resolution Process||15 day process for disputes requiring a more comprehensive review|
|Contact a GIO Motor Vehicle Assessment Centre||Contact details for our Motor Vehicle Assessment Centres (MVAC's)|