GIO Australia

Make a Business Insurance Claim




Call GIO on 13 14 46 24 hours a day, 7 days a week to make a claim for Business Insurance.

What you need to do

To make a new insurance claim for:

  • Commercial Property
  • Commercial Motor
  • Machinery/Equipment Breakdown
  • Construction & Engineering
  • Liability

Please ring GIO on 13 14 46, 24 hours a day, 7 days a week to provide the following information:

  • Your policy number
  • Your Contact details
  • Type of claim - fire, theft etc
  • Date, address and details of Loss/Event
  • Personal details of any other parties involved (if applicable)

We may ask for further details depending on the circumstances of each claim.

Please note that no quotes are required before you call us. We will advise you on the claim process and what you need to do next during the call.

To enquire about an existing insurance claim for:

  • Commercial Property
  • Commercial Motor
  • Machinery/Equipment Breakdown
  • Liability

Please ring GIO on 13 14 46 between 8.30am to 5.00pm to enquire about the progress of your claim. You are required to provide the following information.

  • Your name
  • Your claim number or policy number
  • Other Identifiers - personal identification information

Alternative option

Alternatively, you can download and complete this form if you would like to make a claim on:

Product Disclosure Statement

GIO Business Insurance is issued by GIO General Ltd. ABN 22 002 861 583. Read the relevant Product Disclosure Statement or Policy Wording for detailed information on these products.